Australian apps feel risky
myGov, Medicare, Service NSW and banking apps all look different. Parents worry about tapping the wrong thing.
For Chinese-speaking seniors in Sydney
Help your parents feel less anxious about their phone.
Not a lecture — a small-group practice class. Taught entirely in Mandarin. Parents bring their own phone and learn what they actually need: WeChat, Australian government apps, scam detection, and simple AI tools for English correspondence.
- Max 4 per class
- Real phone practice
- No passwords handled
- Intro price $120
The question adult children hear most
"Is this message a scam?"
The goal is simple:
Parents know where to tap, what not to tap, and when to ask for help — before something goes wrong.
Why this class exists
Your parents aren't "bad with technology" — they just need patient practice in Chinese.
Most parents can use WeChat and watch videos. But when a government app, English letter, bank notification, or scam call arrives, they freeze. You can help once or twice — but you can't sit beside them every time.
English messages get ignored
Bills, GP letters and government notices sit unread, which leads to anxiety and missed deadlines.
Scams are harder to spot
Fake myGov, fake banks, fake family emergencies, investment groups, and AI voice scams are increasingly convincing.
What we teach
OpenAID Phone & AI Class
Each parent brings their own phone and a real question. The teacher guides every step in Mandarin, working through the actual device until it is done. Practice, not lecture.
Introductory offer
$120
4 weeks · 1 session per week · 2 hours each · max 4 people
What the 4 sessions cover
- Phone basics: WeChat settings, photo management, voice input, and fixing common mistakes.
- Life in Australia: myGov, Medicare, Service NSW, Google Maps, Opal and Uber — used safely.
- Practical AI: Using ChatGPT to translate letters, draft replies, and prepare a question list before a GP appointment.
- Scam clinic: Parents bring real text messages, missed calls or WeChat screenshots and we work through them together.
Our safety commitment
Clear boundaries so adult children can feel confident.
No password handlingPasswords are always entered by the parent. The teacher explains the steps only.
No transfers or paymentsBanking, WeChat Pay and Alipay are covered for awareness only. No transactions are made.
No sensitive records keptWe do not store Medicare numbers, licence numbers, bank card details or Tax File Numbers.
Not a substitute for professional adviceMedical, legal, migration, tax and investment matters must go to licensed professionals.
This class is right for parents who...
- Live in Australia but still rely on their child for many phone tasks.
- Feel anxious when an English letter, text or call arrives.
- Want to try AI but think they are too old to learn it.
- Want more independence and to ask their children for help less often.
Outside our scope
- Acting on behalf of parents for government, banking, medical, migration or tax matters.
- Making transfers, paying bills, holding passwords or managing accounts.
- Parents who want to listen only and will not practise on their own phone.
Contact
Interested in the next class? Get in touch.
Places are limited to four per class. Add us on WeChat or send an email and we will reply within 24 hours. No online payment required, and no sensitive details needed to enquire.